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Each customer of the City of Gray water and sewer system at such time as the customer applies to establish water system service in said customer’s name shall pay a water service deposit to the Water and Sewer Department in the following amounts: |
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Water Service Deposits |
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Phone: (478) 986-2020 or 2201 Fax: (478) 986-2343 Email: |
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Conserve Water |
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Billings and Past Due Accounts |
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Residential — $100.00 Hydrant — $200.00 Commercial — $250.00 Institutional/Industrial — $500.00 Multifamily — $500.00
Said water deposit will be maintained and held by the Water and Sewer Department for the duration of time the customer maintains water service. The City of Gray may invest said deposit for the sole benefit of the City of Gray and shall be entitled to all interest, if any, realized from the investment of said deposit. Applications for water and sewer services shall be made in person at City Hall. The applicant shall present an appropriate form of identification at the time of application. Any tap fees or service charges, as well as the water service deposit, is due at the time of application.
At such time as said customer notifies the Water and Sewer Department to terminate said water service, the City Clerk shall return said water deposit; provided, however, should any water bill remain unpaid or should any damage have occurred to the City water meter or other equipment owned by the City and should said damage have been caused by the customer, either deliberately or as the result of the customer’s negligence, then the customer’s deposit will be forfeited or as much of said deposit as is necessary to cover the charges due or the damages. Any remaining part of said deposit will be refunded to the customer at such time as the City determines the final bill and inspects for damages.
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Bills to customers for utility service shall be mailed out on such days of each month as may be determined desirable by the City. Bills shall be due on the 1st day of the month and shall be paid at City Hall; a failure to receive bills or notices shall not prevent such bills from becoming delinquent, nor relieve the consumer from payment of same. The failure to pay charges shall result in the automatic imposition of the following penalties:
1. Nonpayment by the 15th of the month will be subject to a penalty of ten (10) percent of the delinquent account. 2. Nonpayment by the 30th of the month may result in the utility service being disconnected from the user’s property without further notice. 3. Nonpayment for sixty (60) days after original due date will allow the City in addition to all other rights and remedies, to terminate the service, and in such event, the user shall not be entitled to receive, nor the City obligated to supply, any utility service. 4. Any check in payment for utility service returned because of insufficient funds, closed accounts, etc. shall be subject to a twenty-five (25) dollars handling fee. 5. Service disconnected for non-payment of bills will be restored only after bills are paid in full and such security deposit as may be required by the City is made. A $35.00 reconnect fee will be charged during the City’s normal business hours and a $50.00 fee after the City’s normal business hours and/or Holidays. |
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